Homenewsabout usContact UsWebsite
Welcome to the
Smoke Customer Intelligence Press Office
We help you create better customer experiences by gathering and understanding Voice of the Customer data across your business.
Follow us:

Latest news

Contact centre benchmark - Voice of the customer metrics
Establishing comparative industry scores for contact centres. 11 Oct 2022 Read more

Smoke Customer Intelligence attains B-BBEE Level 1 rating
Smoke Customer Intelligence is proud to announce that we have achieved a B-BBEE (broad-based Black economic empowerment) Level 1 status. This achievement highlights our dedication to sustainable transformation and empowerment in South Africa. 28 Sep 2022 Read more

Smoke Customer Intelligence announces ISO 27001 certification
Smoke Customer Intelligence, a voice of the customer software provider, has received ISO 27001 certification. The certification validates Smoke CI's commitment to its customers' data security requirements. 19 Sep 2022 Read more

Employee engagement the Santa way
Why the elves are happy at work. 9 Dec 2021 Read more

Don't reinvent your VOC programme, just use the data you gather effectively
Operationalising VOC data is invaluable to creating organisational impact and ROI. 4 Aug 2021 Read more

More news...

Contact Smoke Customer Intelligence

+27 11 462 9881