20 years of helping Africa's biggest brands turn complex customer realities into simple experiences they can't live without. (Formerly Praekelt Consulting)
Written by an actual machine learning model, along with Helm's award-winning natural language processing specialist and their head of engineering. Trends to look out for in 2023. 9 Feb 2023Read more
Helm - Africa's leading customer experience innovation experts - have done it again with DStv Assist, a bot-based solution that has changed the self-service game. 13 Dec 2022Read more
